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Q: Are you licensed?
A: Yes, we have been licensed in rental property management since 2016.
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Q: Can I reach you after hours?
A: Calling us directly at 250-785-0021 during posted business hours the after hours emergency line goes directly to a staff member also at 250-785-0021 from 5:00 PM - 9:00 AM 7 days a week.
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Q: Can you put the money directly into my account?
A: We can deposit directly to your account.
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Q: Do I get to see the lease or sign it?
A: We can provide you with a sample copy of what we use as a standard lease agreement. However, as part of our duties, we sign leases on the owners behalf.
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Q: Do you sell real estate too?
A: No, we are not licensed to sell real estate through our property management company.
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Q: How and when do I get my payment?
A: Owner payments are paid out on the 15th of every month.
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Q: How is rent collection handled?
A: We offer a variety of ways for tenants to pay rent. We accept Cash, Debit, Certified Funds, and Online Resident Payments. We do not accept Credit Cards.
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Q: How long of a lease do you sign?
A: This can vary as it depends on the owner’s preference.
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Q: How much security deposit do you charge the tenant?
A: Half of one month’s rent
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Q: How soon can you start managing my property?
A: Immediately!
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Q: What type of properties do you manage?
A: Multi-Family, Residential, Duplexes, and Single Family Homes.
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Q: What type of reports do I get and how often?
A: Owners receive a statement of income and expenses, including copies of any invoices, mid-month, you can access these through your owner portal.
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Q: Who holds the tenant security deposit?
A: We hold all deposits in trust until the end of tenancy
